SALESFORCE SERVICE CLOUD CONSULTANT (ENGLISH)

What we offer

  • A challenging position within a multidisciplinary team;
  • A great view over the Houthavens at our HQ in Amsterdam with skating rink and football table, but also excellent facilities for flexible workingImmediately a permanent contract with a good salary;
  • A Macbook Pro, Telephone (subscription) and a choice of a company car & public transport card or an extensive alternative transport arrangement;
  • Plenty of space and time to develop yourself (training budget for training, conferences, coaching and great events);
  • Challenging and innovative assignments in our multidisciplinary teams for beautiful clients who dare;
  • Team building outings, social events, meet-ups and drinks;

What you will bring

  • at least 3+ years of experience with Salesforce Service Cloud;
  • knowledge of development language Apex and you know how to express yourself in the English language;
  • experience with multiple Salesforce platforms (Service, Marketing, Sales)
  • knowledge and experience with the Einstein chatbot;

The challenge

Products are increasingly similar and the difference is made in the experience. As a Salesforce Service Cloud Consultant you understand this, and you are constantly looking for ways to make a difference. Whether it is a digital platform, app or visual identity.We work for startups, but also for the ‘big boys’ such as the NS or VPRO. With us you are part of an ambitious, creative and informal team that not only devises digital products and services, but also gets them moving

This is your job

  1. Design the latest service features for an even better service organization of our customers.
  2. Take the lead within the team on knowledge sharing.
  3. Spot new opportunities in the field of Salesforce Service Cloud.

This is you

Been there done that, you have developed in-depth knowledge of all the capabilities and best practices of Salesforce Service Cloud. Taking the lead with our customers in Service Cloud deployments comes naturally to you, and you’re not afraid to get your hands dirty and push yourself to the limit.

Where you are going to work

You will be part of team Commerce within Ordina Digital situated in Amsterdam. You will work in the Cloud Surfers team (Marketing & Service Cloud team) that helps customers to better organize their customer service. You also work a lot with the Commerce Cloud team, so you can switch quickly when a feature has been built within one of these Salesforce environments that affects one of the other Salesforce environments. This way you can maximize our added value for all our customers.